About

I design learning systems that work in the real world.

I’m a senior Learning Experience Designer who specializes in designing scalable learning systems for complex, operational environments. My work spans global onboarding and enablement programs, new market launches, and content governance models that help organizations move faster without sacrificing clarity or quality.

Over the years, I’ve learned that effective learning design isn’t about perfect courses or elegant frameworks in isolation — it’s about understanding how people actually work, where friction shows up, and how learning can support performance in moments that matter.

How I approach learning design

I focus on solving performance problems, not just delivering content. That means starting with context: the business goal, the operational constraints, the learner’s reality, and the systems that surround the learning experience.

In practice, this often looks like:

  • Designing global learning frameworks that can scale across regions while allowing for local adaptation

  • Balancing speed, consistency, and sustainability in environments with high operational impact

  • Partnering closely with stakeholders to align learning decisions with real-world constraints

  • Building governance and standards that enable teams, rather than slow them down

I’m most effective in environments where clarity matters, timelines are real, and learning needs to function as part of a larger system.

From content to systems

Earlier in my career, I spent a lot of time designing individual learning experiences—videos, eLearning, blended programs, and performance support. As my scope grew, so did my perspective.

I began working on initiatives where the challenge wasn’t just what to build, but how learning should operate at scale:

  • How do you keep content consistent across markets?

  • How do you update learning quickly without breaking everything?

  • How do you support new launches while maintaining global standards?

  • How do you design learning that teams can actually maintain over time?

Those questions now shape how I approach every project.

What I’m known for

  • Designing onboarding and enablement systems that scale across regions and audiences

  • Translating complex operational requirements into clear, usable learning

  • Adapting global standards to local contexts during market launches

  • Establishing content standards and governance that reduce rework and ambiguity

  • Communicating clearly with cross-functional partners in fast-moving environments

I’m often brought into work that sits at the intersection of learning, operations, and change.

Tools support the work — they don’t define it

I use a range of tools across learning design, content development, and collaboration to execute solutions effectively. The specific tools matter less than the decisions behind them — choosing approaches that support clarity, collaboration, and long-term maintainability.

The case studies in this portfolio highlight how those decisions show up in practice.

Outside the work

I’m someone who values thoughtful problem-solving, clear communication, and building things that last. I enjoy working on challenges that require both structure and adaptability—and I care deeply about designing learning that respects people’s time, context, and intelligence.

If you’re interested in how I approach learning challenges, I’d encourage you to explore the featured work in this portfolio.

Andy Campbell

“There is nothing more satisfying than sitting down with individuals and figuring out strategies around implementing innovative learning solutions for their customers.”