Resume
Introduction
I’m a senior Learning Experience Designer with experience designing onboarding, enablement, and performance support solutions at global scale. My work focuses on building learning systems that support real operational needs—balancing speed, consistency, and long-term sustainability.
Below is a brief snapshot of my recent work and experience. For full role history and details, you can download my resume or view my LinkedIn profile.
Recent key accomplishments
Designed and delivered a multi-country onboarding video program spanning 8 countries, 11 learning topics, and 5 languages, comprising ~100 learning assets, with goals to reduce onboarding defects, shorten ramp time, and increase delivery partner retention.
Led the development and launch of six onboarding videos for the Amazon Flex app Brazil market launch (June 2025), helping reduce onboarding time and improve readiness for new delivery partners.
Curated and standardized learning content to support global content management workflows across eight international markets, enabling faster updates and improved consistency at scale.
Experience snapshot
I’ve spent my career designing and leading learning initiatives across technology, e-commerce, real estate, healthcare, and professional services organizations. My experience includes global onboarding programs, sales and operational enablement, leadership development, and learning governance.
I’ve partnered closely with product, operations, compliance, and customer-facing teams to design learning that is practical, scalable, and aligned to business outcomes.
You can also find me on LinkedIn and X below.